Support for Visual Flight London is available exclusively via the Visual Flight London Support Forum.

Registering as a forum member

You will need to register as a member of the Visual Flight forums in order to access the forum.

Familiarising yourself with the forum content

Once you have registered you should make yourself familiar with the information already available. You can do this by:

• Searching the support forum
• Browsing the support forum

Sticky topics

When browsing, please make sure you read all the 'Sticky' topics. These are topic that are of particular importance for everyone to read, and it is in your own interests to make sure that you have read them or are at least familiar with their contents. In many cases they will provide the information you are looking for.

Posting a query

If after browsing and searching the forum, and reading all the sticky topics, you are unable to find the support information you are looking for, please post a message in the forum.

You will appreciate that it is easier to provide a response if you double check that you have provided all the information which someone reading your message might need to fully understand it.

In keeping with the rest of the Visual Flight forums, we hope that you will appreciate the friendly and helpful tone of the forum, and stick to family-friendly language.

Notes

In order to prevent abuse of the system, e.g. by those who may have obtained Visual Flight London illegally, it is necessary to impose certain conditions on the use of the support forum:

• You must provide a valid, working email address. 
• Failure to provide a valid email address may result in you being denied access to the forum without further notice.
• We reserve the right to refuse web-based email addresses, and all memberships using such email addresses may be removed at any stage without notice if there is evidence that the support system is being abused.
• If you wish to avoid avoid problems such as those described above, please register using a direct email address such as that provided by your ISP.
• Aggressive or abusive postings will be deleted without notice.
• You may at any stage be required to provide evidence of your purchase in order to qualify for support.